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The Asia Cryptocurrency Commission (ACC) fosters secure and transparent relationships between brokers and investors through certification, dispute resolution, and compensation services.
The Asia Cryptocurrency Commission (ACC) makes every effort to create and maintain a safe and transparent environment between brokers and their clients (investors). This approach is explained by the very role of the financial regulator in this industry – establishing a balance and protecting both sides of the investments.
Asia Cryptocurrency Commission sets up close communication
ACC has created an experienced team with the necessary skills to evaluate existing brokers and resolve potential disputes between them and investors. This is a kind of regulator and pre-trial authority. The only exception is that only its brokers’ clients can apply to it as a regulator.
Its users enjoy various ways to resolve misunderstandings and conflicts of any complexity. Decisions are made based on the study of complete information and clear instructions are prepared for further implementation by the parties.
The company has an integration approach with dispute resolution and broker accreditation. Each member goes through several steps to confirm their secure status.
The main condition before filing an appeal is direct communication between the parties to the conflict, and if this dialogue does not bring results, the Asia Cryptocurrency Commission comes into play.
At the moment, the regulator has 308 resolved disputes between brokers and investors.
Asia Cryptocurrency Commission serves in 3 main directions
ACC has identified three main areas of its services, namely broker certification, dispute resolution procedure, and compensation as a result of a decision. At the same time, these processes are interconnected, since clients of brokers can contact the regulator directly only if their platform is on the list of members, and for this the broker itself must initiate going through all the stages and obtaining a certificate.
Successful completion of the above stages marks the onset of the third service – compensation. Thus, the Asia Cryptocurrency Commission acts as a kind of guarantor that the platform on their list is safe and certified.
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